Link to the Connecticut Technical High School System's web site
Wilcox Technical High School Oregon Road Meriden, CT Tel. (203) 238-6260
 
298 Oregon Road, Meriden,Connecticut 06451 Telephone (203) 238-6260, Fax (203) 238-6602

Link to the Connecticut State Department of Education web site

 

 Hotel Technology

Instructors

Department Head: Todd Laporte

Telephone Number: (203) 238-6260 extension 6146
Hotel Technology students at work
Hotel Technology students at work


HOTEL/HOSPITALITY TECHNOLOGY
COURSE DESCRIPTION

EXPLORATORY AND INTRODUCTION TO HOTEL/HOSPITALITY TECHNOLOGY (3 credits)

All Grade 9 students go through the Exploratory Program, which allows them to rotate through all of the trades available in the school (three days each), select three trades to spend more time in (six days each) and make a final selection. The Exploratory Program is a hands-on experience that encourages student discovery, provides individual student career assessments, compares aptitude with likes and dislikes, develops decision-making skills and challenges students in the application of knowledge. Students deciding to enter the field of hotel and hospitality will be exposed to the basics of safety and sanitation, as well as equipment identification and use. Students will be exposed to the basic workings of a hotel. All students explore opportunities in the hotel and hospitality field as well as some travel and tourism standards. Each student will learn basic techniques of housekeeping as well as the professional set-up of a front desk in a hotel. Students are instructed in shop-related safety. Technology-related mathematics, reading, writing, vocabulary and science are integrated throughout the curriculum.

HOTEL OPERATIONS (3 credits)

In Grade 10, students learn the basics of operating a hotel. Some tasks include explaining fees/pricing, answering phones, duties of a room attendant, maintaining a logbook, front-desk transactions, and setting up of dining rooms and banquet halls. Each student is able to identify the many positions and responsibilities of the many positions in a hotel. All students will operate cash registers and differentiate between hotel food and beverage and independent restaurants. Students will learn basic food preparation and quantity food preparation. Students continue to receive instruction in safety requirements and demonstrate sound safety practices. Technology-related mathematics, reading, writing, vocabulary and science are integrated throughout the curriculum.

GUEST RELATIONS AND TRAVEL (3 credits)

In Grade 11, students are able to use all equipment used at the front desk of a hotel. They will demonstrate service skills, perform room service, and determine food costs. Students demonstrate appropriate guest relations and service skills. All students will study geography in the travel industry and human relations as it pertains to the travel and tourism industry. Students continue to receive instruction in safety requirements and demonstrate sound safety practices. Technology-related mathematics, reading, writing, vocabulary and science are integrated throughout the curriculum.

ADVANCED TRAVEL AND TOURISM (3 credits)

In Grade 12, students develop a public relations plan and marketing strategy and build their communication skills. All seniors identify their career path. They demonstrate appropriate sales promotion and merchandising skills. Through mock interviews and class presentations, students demonstrate interpersonal and public relations skills. All students will continue to study travel, time zones and climate changes in the travel and tourism industry. Students continue to receive instruction in safety requirements and demonstrate sound safety practices. Students will demonstrate the ability to complete a job application and interview and have entry-level job readiness and trade skills. Each student will take the National Occupational Competency Testing Institute (NOCTI) exam which is a performance-based test. Technology-related mathematics, reading, writing, vocabulary and science are integrated throughout the curriculum.

* Tech Prep - Students successfully completing this program can receive advanced college credit.